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Contact Us
Have questions about our services? Need technical support? Or interested in partnering with us? Get in touch with our team and we'll be happy to assist you.
Frequently Asked Questions
What are your support hours?
Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM (GMT+2). We strive to respond to all inquiries within 24 hours during business days.
How can I get technical support?
For technical support, please use the contact form above and select "Technical Support" as the subject. Include details about your issue, your account information, and any relevant screenshots to help us assist you faster.
Do you offer partnership opportunities?
Yes, we are open to partnership opportunities with brokers, trading educators, and financial institutions. Please contact us with details about your organization and proposed partnership, and our business development team will get back to you.
How can I request a refund?
Our refund policy is outlined in our Terms of Service. If you believe you're eligible for a refund, please contact our support team with your order details and reason for the refund request.