Terms of Service
Last updated: October 8, 2025
Please read these Terms of Service ("Terms") carefully before using the ChartLord AI website, applications, or services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Product Clarification
ChartLord AI is a licensed software product for market analysis and AI-assisted trading automation. It is not a brokerage, investment manager, or custodian. The buyer retains full control of their trading accounts and funds at all times.
Terms & Acknowledgment
By purchasing this software, the buyer and their facilitator confirm they have read and agreed to ChartLord AI's Terms and Conditions, including:
- No Refund Policy: All digital software sales are final once access or license activation has been delivered.
- License Use: This license is for the buyer's personal use only and cannot be shared, transferred, or resold without written consent from ChartLord AI.
- Software Disclaimer: The software is sold "as-is", with no guarantee of profitability. ChartLord AI does not promise any specific trading results or income.
- Liability Limitation: ChartLord AI, its representatives, and affiliates are not liable for trading losses, indirect damages, or data loss arising from use of the software.
- Authorized Representatives: Facilitators (such as Charity Njambi) are approved partners who assist with client onboarding and payment facilitation only.
- Privacy Policy: Client data is securely stored and not shared except for license management or legal compliance.
- Digital Delivery Confirmation: Product ownership and delivery are complete once the license key or access credentials are issued to the buyer.
Thank you for choosing ChartLord AI! For activation or support, contact: [email protected]
1. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or through other communications. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- You are not prohibited from using the Services under applicable laws
- You are not using the Services for any illegal or unauthorized purpose
3. Account Registration
To access certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update this information to maintain its accuracy.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4. Services Description
ChartLord AI provides algorithmic trading systems and related services for forex, binary options, and other financial markets. Our Services may include:
- Automated trading algorithms
- Trading signals and recommendations
- Market analysis and educational content
- Account management tools
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice or liability.
5. Subscription and Payments
Some of our Services require payment of fees. By subscribing to a paid Service, you agree to pay all fees in accordance with the pricing and payment terms presented to you at the time of purchase.
All payments are non-refundable unless otherwise specified at the time of purchase or required by applicable law. You authorize us to charge your designated payment method for these fees.
We may change our fees at any time. If we change our fees, we will provide notice of the change on our website or by email, at our option, at least 14 days before the change takes effect.
6. User Responsibilities
When using our Services, you agree to:
- Comply with all applicable laws and regulations
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Use the Services only for their intended purposes
- Not attempt to gain unauthorized access to any part of the Services
- Not interfere with or disrupt the integrity or performance of the Services
- Not use the Services for any illegal or fraudulent purpose
7. Intellectual Property Rights
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and algorithms, are owned by ChartLord AI or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.
8. Risk Disclosure and Disclaimer
Trading in financial markets involves significant risk. You acknowledge that:
- Past performance is not indicative of future results
- Trading involves risk of loss and is not suitable for all investors
- Our Services do not guarantee profits or protection against losses
- You are solely responsible for your trading decisions
- You should not trade with money you cannot afford to lose
For a complete understanding of the risks, please refer to our Risk Disclosure.
9. Limitation of Liability
To the maximum extent permitted by law, ChartLord AI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
- Trading losses or financial decisions made based on our Services
In no event shall our total liability to you for all claims exceed the amount you have paid to us for the Services in the 12 months preceding the event giving rise to the liability.
10. Indemnification
You agree to defend, indemnify, and hold harmless ChartLord AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
11. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by ChartLord AI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that ChartLord AI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
12. Termination
We may terminate or suspend your access to all or part of our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall be conducted in English and shall take place in Limassol, Cyprus.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and ChartLord AI regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the Services.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: +31 97010270133
Address: Limassol, Cyprus
